Multi-Project Setup

Windback supports multiple projects under a single account. Each project has its own API keys, webhook URLs, churn events, and settings — ideal for managing multiple SaaS products or environments.

How Projects Work

Each project is identified by a unique slug (e.g., my-saas-app)
API keys are scoped to a single project
All data (events, templates, analytics) is isolated per project
Team members can be invited per project

Creating a Project

Via Dashboard

Go to Dashboard > Projects
Click New Project
Enter a name and product type
Copy your API keys

Via API

curl -X POST https://api.windbackai.com/api/v1/projects \
  -H "Authorization: Bearer <token>" \
  -H "Content-Type: application/json" \
  -d '{"name": "My SaaS", "product_type": "SaaS"}'

Response includes raw_public_key and raw_secret_key — save these immediately as they won’t be shown again.

Project-Scoped API Calls

All project endpoints use the project slug in the path:

/api/v1/projects/:slug/churn-events
/api/v1/projects/:slug/stats
/api/v1/projects/:slug/retention-offers

When using an API key, the project is automatically resolved from the key — no slug needed in the SDK:

const windback = new Windback({ apiKey: "sk_live_..." });
// Automatically scoped to the project this key belongs to
await windback.trackEvent({ ... });

Connecting Payment Providers

Each project has its own webhook URL:

https://api.windbackai.com/api/v1/webhooks/stripe/<project_public_key>

You can connect different payment providers to different projects.

Plan Limits

Plan	Max Projects
Starter (Free)	1
Growth	5
Enterprise	15
Scale	Unlimited

Getting Started

Features

Integrations

Widget

Multi-Project Setup

Multi-Project Setup

How Projects Work

Creating a Project

Via Dashboard

Via API

Project-Scoped API Calls

Connecting Payment Providers

Plan Limits

​Multi-Project Setup

​How Projects Work

​Creating a Project

​Via Dashboard

​Via API

​Project-Scoped API Calls

​Connecting Payment Providers

​Plan Limits

Multi-Project Setup

How Projects Work

Creating a Project

Via Dashboard

Via API

Project-Scoped API Calls

Connecting Payment Providers

Plan Limits