Welcome to Windback
Windback helps SaaS companies reduce churn and recover lost revenue through AI-powered automation.What Windback Does
Detect
Connect your payment provider (Stripe, Razorpay, Paddle, or custom webhook). Windback catches cancellations and failed payments the moment they happen.
Analyze
AI analyzes each churned customer’s behavior, payment history, and cancel reason to determine the optimal recovery strategy.
Recover
Personalized recovery emails are generated with multiple variants using proven psychological strategies — value recap, discount offers, social proof, and more.
Key Features
AI Recovery Emails
Generate personalized winback emails with 9+ strategies per event
Smart Dunning
Automated failed payment recovery with intelligent retry sequences
Churn Risk Scoring
Predict which customers are at risk before they cancel
Retention Offers
Show targeted offers when customers try to cancel
Customer Health
Monitor customer engagement and health scores
Revenue Forecasting
Forecast revenue impact based on churn patterns
Quick Links
Quickstart
Get up and running in 5 minutes
API Reference
Explore the complete API
SDKs
Node.js, Python, and Go SDKs
Integrations
Connect Stripe, Razorpay, or any provider