> ## Documentation Index
> Fetch the complete documentation index at: https://docs.windbackai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Windback is an AI-powered churn recovery platform for SaaS companies.

# Welcome to Windback

Windback helps SaaS companies reduce churn and recover lost revenue through AI-powered automation.

## What Windback Does

<Steps>
  <Step title="Detect">
    Connect your payment provider (Stripe, Razorpay, Paddle, or custom webhook). Windback catches cancellations and failed payments the moment they happen.
  </Step>

  <Step title="Analyze">
    AI analyzes each churned customer's behavior, payment history, and cancel reason to determine the optimal recovery strategy.
  </Step>

  <Step title="Recover">
    Personalized recovery emails are generated with multiple variants using proven psychological strategies — value recap, discount offers, social proof, and more.
  </Step>

  <Step title="Optimize">
    Track recovery rates, MRR saved, and email performance in real time. A/B test strategies and continuously improve.
  </Step>
</Steps>

## Key Features

<CardGroup cols={2}>
  <Card title="AI Recovery Emails" icon="brain">
    Generate personalized winback emails with 9+ strategies per event
  </Card>

  <Card title="Smart Dunning" icon="credit-card">
    Automated failed payment recovery with intelligent retry sequences
  </Card>

  <Card title="Churn Risk Scoring" icon="chart-line">
    Predict which customers are at risk before they cancel
  </Card>

  <Card title="Retention Offers" icon="gift">
    Show targeted offers when customers try to cancel
  </Card>

  <Card title="Customer Health" icon="heart-pulse">
    Monitor customer engagement and health scores
  </Card>

  <Card title="Revenue Forecasting" icon="chart-bar">
    Forecast revenue impact based on churn patterns
  </Card>
</CardGroup>

## Quick Links

<CardGroup cols={2}>
  <Card title="Quickstart" icon="rocket" href="/quickstart">
    Get up and running in 5 minutes
  </Card>

  <Card title="API Reference" icon="code" href="/api-reference/overview">
    Explore the complete API
  </Card>

  <Card title="SDKs" icon="puzzle-piece" href="/sdks/node">
    Node.js, Python, and Go SDKs
  </Card>

  <Card title="Integrations" icon="plug" href="/integrations/stripe">
    Connect Stripe, Razorpay, or any provider
  </Card>
</CardGroup>